PROBLEM	CAUSE/REMEDY
Cooler will not turn on	Check that the unit is plugged in properly
	Check that the unit is turned on
	If the unit has a timer be sure it is off
	If the unit has a GFCI plug be sure the light is green-If it will not reset plug needs to be replaced
	If the unit is plugged into a GFCI outlet be sure the outlet is not tripped
	Unit may need a new ON/OFF switch
Cooler does not pump	Be sure the pump is turned on
	Be sure the water level is not low especially important on automatic models
	Be sure the pump connection is connected
	Be sure the hoses are connected and free of debris
	Pump may be defective and need to be replaced
	Pump switch may need to be replaced
Fan does not operate	Be sure the fan function is on
	Be sure nothing is obstructing the fan from turning
	Be sure the fan motor connections are connected
	Fan switch may need to be replaced
	If fan runs slow upon start up the capacitor may need to be replaced
	Fan motor may be defective and need to be replaced
Oscillation does not operate	Be sure the oscillation/swing function is turned on
	Be sure the oscillation connection is connected
	Oscillation motor may be defective and need to be replaced
	Oscillation switch may need to be replaced
Water leakage	Be sure drain plug is tight
	Make sure cooler is level
	Be sure the unit is primed by running pump only for several minutes to allow media to saturate
	before turning on the fan function.
	Inspect tank for cracks or breakage
	Be sure all hoses are connected with no cracks, holes, or scaling that may disrupt water distribution
	Be sure there is atleast 4 inches between the back of the unit and a wall or other obstruction.
	An obstruction in the rear airflow could increase the air velocity through the sides and cause water
	to be released into the airstream.
	Be sure there are no obstructions in the spreaders/water distribution plates causing the water pool
	or not flow over the media properly.
	Be sure the the rubber washers are in place/not worn if leakage is from the hose adapter
Water intake/overflow	Be sure the float valve is adjusted at a 45 degree angle (not straight out or up and down) and adjust
	if necessary by loosening the wing nut, adjusting, and then tighening wing nut
	If the float valve is broken or the bulb has taken on water it will need to be replaced.

 

 

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